Last updated: September 29, 2026
Jolly-hawk is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This document outlines how we comply with these regulations and safeguard your information.
For the purposes of UK GDPR, Jolly-hawk acts as the data controller for personal information collected through our website and services.
Contact details:
Email: [email protected]
Address: 47 Cathedral Road, Cardiff, CF11 9HE, United Kingdom
We process personal data only when we have a lawful basis to do so:
We process your data when necessary to fulfill our contractual obligations to provide fuel economy services you have requested.
We process data for legitimate business interests including service improvement, fraud prevention, and operational efficiency, provided these interests do not override your fundamental rights and freedoms.
We process data when required to comply with legal obligations such as tax reporting, record-keeping requirements, and responding to lawful requests from authorities.
For marketing communications and certain optional services, we obtain your explicit consent before processing your data.
You have the right to request copies of your personal data. We will provide this information free of charge, though we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.
You have the right to request correction of personal data you believe is inaccurate or completion of data you believe is incomplete.
You have the right to request deletion of your personal data in certain circumstances, including when:
You have the right to request restriction of processing your personal data in certain circumstances, including when you contest the accuracy of the data or object to processing.
You have the right to request transfer of your personal data to another organization or directly to you in a structured, commonly used, and machine-readable format.
You have the right to object to processing of your personal data where we rely on legitimate interests as the legal basis for processing.
We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on you.
To exercise any of your data protection rights, send a request to [email protected]. We will respond to your request within one month, though this period may be extended by two additional months if your request is complex or we receive multiple requests.
We may request specific information from you to confirm your identity before processing your request.
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify you without undue delay. We will also notify the Information Commissioner's Office within 72 hours of becoming aware of the breach when required by law.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
Typically, we retain client data for seven years following completion of services, after which it is securely deleted unless longer retention is required by law.
Your personal data is stored and processed within the United Kingdom. We do not transfer personal data outside the UK except where necessary for service provision, and only with appropriate safeguards in place.
Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete that information promptly.
We may update this GDPR compliance statement periodically to reflect changes in our data processing activities or legal requirements. Significant changes will be communicated through our website.
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not complied with data protection laws.
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: ico.org.uk
For questions about our GDPR compliance or to exercise your data protection rights, contact us at [email protected]